3 easy keys for success that every frontline team needs on Storyboard

In today's fast-paced deskless workforce, private podcasting and audio communication tools are rapidly becoming the go-to way for organizations to reach their frontline employees. 

These workers are typically on the go, with limited to no access to traditional communication channels—such as email or company portals. As a revolutionary solution for frontline teams, private company podcasts and audio communication tools offer a practical and effective way to deliver information and updates to these workers in a way that is convenient and engaging.

One of the most prominent advantages of audio is that it can be easily accessed via mobile devices. This allows workers to stay up-to-date with the latest news and updates from their organization and consume content during breaks, while completing work tasks, or whenever works best for their schedules.

Audio content is also typically more emotive, engaging, and memorable than written or visual content, which greatly helps organizations deliver training and onboarding material that is more effective and engaging for their deskless and frontline workers. 

As the leading platform for audio communications and private podcasting, Storyboard helps thousands of frontline organizations fill communication gaps at work, promote their mission internally, and engage employees no matter where or how they work. 

Continue reading to discover 3 essential must-haves that will help your team get the most out of Storyboard. If you don’t have a Storyboard account, visit our website to get started.

1) Create a consistent posting schedule

As an administrator for your Storyboard channel, it’s important that you or someone else on your team posts content regularly—at least once a week. Regular communication with your team helps keep employees informed, engaged, and in the loop. 

Creating a consistent posting schedule for podcast episodes is essential to keep your employees engaged and coming back for more company content. Here are some tips for creating a consistent posting schedule on Storyboard:

• Set a realistic schedule: Determine how frequently you can produce and publish new episodes. If you can only commit to one episode per week, start with that cadence and stick to it. Consistency is key! You can also switch off posting with another administrator in your organization so that your audience is regularly receiving new content. 
• Use a content calendar: Create a content calendar to plan out your episodes in advance. This calendar will help you stay organized and should include episode topics, guests, and release dates. Planning ahead also allows you to invite your team to participate in episodes and include them in the conversations. 
• Batch record episodes: Block off time and record multiple episodes to create a backlog of content. If you miss one week, you still have content to publish! On the Storyboard web platform, you can set publish dates and times for a scheduled release in the future, making uploading and queueing content for your team a breeze.

Posting episodes regularly can help ensure that employees are aware of important deadlines, events, and initiatives within your organization. It can also help reduce the likelihood of misunderstandings and miscommunications, which can cause delays and other critical issues.

This form of audio communication also helps facilitate feedback and dialogue between administrators and employees by encouraging employees to share their thoughts, ideas, and concerns on Storybaord. Our administrators gain valuable insights into the needs and priorities of their team and can use this feedback to identify areas for improvement, as well as opportunities for innovation and growth. 

In addition to improved workflows, regular communication on Storyboard also builds trust and rapport between administrators and employees, which is essential for creating a positive workplace culture.

2) Utilize push notifications on the app

Leaving comments and participating in conversations is crucial when using a company communications tool because it promotes engagement, collaboration, and innovation within the organization. 

By sharing their thoughts, ideas, and feedback, employees can contribute to a more inclusive and participatory workplace culture. Participation in conversations and leaving comments can also help to build stronger relationships between employees and their colleagues. 

Participating in team discussions on the app can also help surface new ideas and opportunities for innovation. By sharing their insights and experiences, employees can help identify areas for improvement and suggest new approaches to challenges. This can lead to more effective problem-solving and decision-making within the organization.

Push notifications help your team easily stay up to date with any newly published content. Listeners will be notified right away once the content is live in their feed. These notifications are a valuable tool to help reach your users and keep them engaged in a relevant and timely manner. 

Whether you’re publishing content once a day or once a week, push notifications are a great way to ensure that users know of episodes that are ready for them to tune in to on their feed.

3) Encourage employee engagement on the platform

As an administrator, it's important to foster a culture of communication and collaboration within your organization. One effective way to do this is by encouraging employees to actively engage with their peers on Storyboard. 

By rating episodes, leaving comments, and participating in valuable discussions, employees can contribute to a vibrant frontline community that supports each other and helps to promote your organization's mission.

Encouraging employee engagement on Storyboard also has many other benefits. It can increase employee satisfaction and help them feel more connected to their colleagues and their work. It can also provide valuable insights and feedback to help you improve your episode content and overall communication strategy. 

By fostering a collaborative and engaged workplace culture, you can create a more productive and effective team that is better equipped to achieve your organization's goals.

Getting started with Storyboard

As the leading audio platform for audio communication and private podcasting, Storyboard is helping thousands of organizations tear down silos and transform their internal comms.

Our team is working hard to continuously improve our platform and invest in creating an audio communication tool that gives you the flexibility to focus on your frontline teams.

We love hearing directly from our users on how we can improve your experience and make Storyboard an indispensable tool for your deskless employees. To share feedback or other ideas, please reach out to the Storyboard team directly at support@trystoryboard.com.

If you’d like to learn more about how deskless and frontline teams around the world use Storyboard, check out our customer stories here.